Horry Georgetown Technical College Presents
A One Day Class
Customer Relations & Revenues
And
Service through Sales
Presented by Eileen Soisson of The Meeting Institute
Participants Will Learn -
- Guest Service Standards and how to create memorable interactions with customers
- Learn the five key service delivery steps that will set your business apart from others
- Recognize the service sale cycle that exists with each guest interaction in your company
- Identify up-selling and cross promotional opportunities that exist
- Practice Effective sales techniques through role playing
When: Tuesday April 5, 2011
Where: Horry Georgetown Technical College
Grand Strand Campus Conference Center
Time: 9 am until 2 pm
Lunch will be provided
Cost: $69 (includes lunch) Special Price for Chamber Members of $59
Register by phone at 477-2020 or 349-5363
Register Online at www.hgtc.edu/ce.register